NWP_Query Object ( [query] => Array ( [post_type] => kb [post__not_in] => Array ( [0] => 36714 ) [tax_query] => Array ( [0] => Array ( [taxonomy] => kbtopic [field] => slug [terms] => is-series ) ) [posts_per_page] => 4 [orderby] => rand ) [query_vars] => Array ( [post_type] => kb [post__not_in] => Array ( [0] => 36714 ) [tax_query] => Array ( [0] => Array ( [taxonomy] => kbtopic [field] => slug [terms] => is-series ) ) [posts_per_page] => 4 [orderby] => meta_value_num menu_order [error] => [m] => [p] => 0 [post_parent] => [subpost] => [subpost_id] => [attachment] => [attachment_id] => 0 [name] => [pagename] => [page_id] => 0 [second] => [minute] => [hour] => [day] => 0 [monthnum] => 0 [year] => 0 [w] => 0 [category_name] => [tag] => [cat] => [tag_id] => [author] => [author_name] => [feed] => [tb] => [paged] => 0 [meta_key] => [meta_value] => [preview] => [s] => [sentence] => [title] => [fields] => [menu_order] => [embed] => [category__in] => Array ( ) [category__not_in] => Array ( ) [category__and] => Array ( ) [post__in] => Array ( ) [post_name__in] => Array ( ) [tag__in] => Array ( ) [tag__not_in] => Array ( ) [tag__and] => Array ( ) [tag_slug__in] => Array ( ) [tag_slug__and] => Array ( ) [post_parent__in] => Array ( ) [post_parent__not_in] => Array ( ) [author__in] => Array ( ) [author__not_in] => Array ( ) [search_columns] => Array ( ) [meta_query] => Array ( [relation] => OR [0] => Array ( [key] => mkb_tax_order_5725 [compare] => EXISTS ) [1] => Array ( [key] => mkb_tax_order_5725 [compare] => NOT EXISTS ) ) [order] => ASC [ignore_sticky_posts] => [suppress_filters] => [cache_results] => 1 [update_post_term_cache] => 1 [update_menu_item_cache] => [lazy_load_term_meta] => 1 [update_post_meta_cache] => 1 [nopaging] => [comments_per_page] => 50 [no_found_rows] => [taxonomy] => kbtopic [term] => is-series ) [tax_query] => WP_Tax_Query Object ( [queries] => Array ( [0] => Array ( [taxonomy] => kbtopic [terms] => Array ( [0] => is-series ) [field] => slug [operator] => IN [include_children] => 1 ) ) [relation] => AND [table_aliases:protected] => Array ( [0] => wp_term_relationships ) [queried_terms] => Array ( [kbtopic] => Array ( [terms] => Array ( [0] => is-series ) [field] => slug ) ) [primary_table] => wp_posts [primary_id_column] => ID ) [meta_query] => WP_Meta_Query Object ( [queries] => Array ( [0] => Array ( [key] => mkb_tax_order_5725 [compare] => EXISTS ) [1] => Array ( [key] => mkb_tax_order_5725 [compare] => NOT EXISTS ) [relation] => OR ) [relation] => OR [meta_table] => wp_postmeta [meta_id_column] => post_id [primary_table] => wp_posts [primary_id_column] => ID [table_aliases:protected] => Array ( [0] => wp_postmeta [1] => mt1 ) [clauses:protected] => Array ( [wp_postmeta] => Array ( [key] => mkb_tax_order_5725 [compare] => EXISTS [compare_key] => = [alias] => wp_postmeta [cast] => CHAR ) [mt1] => Array ( [key] => mkb_tax_order_5725 [compare] => NOT EXISTS [compare_key] => = [alias] => mt1 [cast] => CHAR ) ) [has_or_relation:protected] => 1 ) [date_query] => [queried_object] => WP_Term Object ( [term_id] => 5725 [name] => IS Series [slug] => is-series [term_group] => 0 [term_taxonomy_id] => 5725 [taxonomy] => kbtopic [description] => [parent] => 0 [count] => 40 [filter] => raw [term_order] => 13 ) [queried_object_id] => 5725 [request] => SELECT SQL_CALC_FOUND_ROWS wp_posts.ID FROM wp_posts LEFT JOIN wp_term_relationships ON (wp_posts.ID = wp_term_relationships.object_id) LEFT JOIN wp_postmeta ON ( wp_posts.ID = wp_postmeta.post_id ) LEFT JOIN wp_postmeta AS mt1 ON ( wp_posts.ID = mt1.post_id AND mt1.meta_key = 'mkb_tax_order_5725' ) WHERE 1=1 AND wp_posts.ID NOT IN (36714) AND ( wp_term_relationships.term_taxonomy_id IN (5725,5726,5727,5728,5729,5730,5758) ) AND ( wp_postmeta.meta_key = 'mkb_tax_order_5725' OR mt1.post_id IS NULL ) AND ((wp_posts.post_type = 'kb' AND (wp_posts.post_status = 'publish' OR wp_posts.post_status = 'acf-disabled'))) GROUP BY wp_posts.ID ORDER BY wp_postmeta.meta_value+0 ASC, wp_posts.menu_order ASC LIMIT 0, 4 [posts] => Array ( [0] => WP_Post Object ( [ID] => 36919 [post_author] => 23 [post_date] => 2021-08-10 21:05:06 [post_date_gmt] => 2021-08-11 04:05:06 [post_content] =>
https://www.youtube.com/watch?v=MQChnxX3cWY
[post_title] => How-to Video: IS Series Hardwired Video 12 – Registering a Sound Sequence [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => how-to-video-is-series-hardwired-video-12-registering-a-sound-sequence [to_ping] => [pinged] => [post_modified] => 2025-04-10 08:08:43 [post_modified_gmt] => 2025-04-10 15:08:43 [post_content_filtered] => [post_parent] => 0 [guid] => https://aiphone.local/kb/how-to-video-is-series-hardwired-video-12-registering-a-sound-sequence/ [menu_order] => 0 [post_type] => kb [post_mime_type] => [comment_count] => 0 [filter] => raw ) [1] => WP_Post Object ( [ID] => 36807 [post_author] => 23 [post_date] => 2021-05-05 14:34:42 [post_date_gmt] => 2021-05-05 21:34:42 [post_content] =>

Summary

"Capacity is full" error message when IS-SOFT receives an incoming call or attempts to manually call a video door station.    

Solution

When an IS-IP Series door station calls into IS-SOFT, and the directory of recorded video and audio is beyond the limits of the max recording space, this error will occur.  
Option 1
Change the directory where the recorded video and audio is saved.    
Option 2
Increase the Max Recording Space.     [post_title] => IS-SOFT "Capacity is full" Error [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => is-soft-capacity-is-full-error [to_ping] => [pinged] => [post_modified] => 2025-03-12 08:40:38 [post_modified_gmt] => 2025-03-12 15:40:38 [post_content_filtered] => [post_parent] => 0 [guid] => https://aiphone.local/kb/is-soft-capacity-is-full-error/ [menu_order] => 0 [post_type] => kb [post_mime_type] => [comment_count] => 0 [filter] => raw ) [2] => WP_Post Object ( [ID] => 36914 [post_author] => 23 [post_date] => 2021-08-10 20:56:33 [post_date_gmt] => 2021-08-11 03:56:33 [post_content] =>
https://www.youtube.com/watch?v=3jOFi0_kc7k
[post_title] => How-to Video: IS Series Hardwired Video 7 – Registering Stations [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => how-to-video-is-series-hardwired-video-7-registering-stations [to_ping] => [pinged] => [post_modified] => 2025-04-10 08:10:19 [post_modified_gmt] => 2025-04-10 15:10:19 [post_content_filtered] => [post_parent] => 0 [guid] => https://aiphone.local/kb/how-to-video-is-series-hardwired-video-7-registering-stations/ [menu_order] => 0 [post_type] => kb [post_mime_type] => [comment_count] => 0 [filter] => raw ) [3] => WP_Post Object ( [ID] => 36915 [post_author] => 23 [post_date] => 2021-08-10 20:59:49 [post_date_gmt] => 2021-08-11 03:59:49 [post_content] =>
https://www.youtube.com/watch?v=gCM4eUZBqFI
[post_title] => How-to Video: IS Series Hardwired Video 8 – Advanced Station Settings [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => how-to-video-is-series-hardwired-video-8-advanced-station-settings [to_ping] => [pinged] => [post_modified] => 2025-04-10 08:09:39 [post_modified_gmt] => 2025-04-10 15:09:39 [post_content_filtered] => [post_parent] => 0 [guid] => https://aiphone.local/kb/how-to-video-is-series-hardwired-video-8-advanced-station-settings/ [menu_order] => 0 [post_type] => kb [post_mime_type] => [comment_count] => 0 [filter] => raw ) ) [post_count] => 4 [current_post] => -1 [before_loop] => 1 [in_the_loop] => [post] => WP_Post Object ( [ID] => 36919 [post_author] => 23 [post_date] => 2021-08-10 21:05:06 [post_date_gmt] => 2021-08-11 04:05:06 [post_content] =>
https://www.youtube.com/watch?v=MQChnxX3cWY
[post_title] => How-to Video: IS Series Hardwired Video 12 – Registering a Sound Sequence [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => how-to-video-is-series-hardwired-video-12-registering-a-sound-sequence [to_ping] => [pinged] => [post_modified] => 2025-04-10 08:08:43 [post_modified_gmt] => 2025-04-10 15:08:43 [post_content_filtered] => [post_parent] => 0 [guid] => https://aiphone.local/kb/how-to-video-is-series-hardwired-video-12-registering-a-sound-sequence/ [menu_order] => 0 [post_type] => kb [post_mime_type] => [comment_count] => 0 [filter] => raw ) [comment_count] => 0 [current_comment] => -1 [found_posts] => 39 [max_num_pages] => 10 [max_num_comment_pages] => 0 [is_single] => [is_preview] => [is_page] => [is_archive] => 1 [is_date] => [is_year] => [is_month] => [is_day] => [is_time] => [is_author] => [is_category] => [is_tag] => [is_tax] => 1 [is_search] => [is_feed] => [is_comment_feed] => [is_trackback] => [is_home] => [is_privacy_policy] => [is_404] => [is_embed] => [is_paged] => [is_admin] => [is_attachment] => [is_singular] => [is_robots] => [is_favicon] => [is_posts_page] => [is_post_type_archive] => 1 [query_vars_hash:WP_Query:private] => f9fcd95f2f1915d1d30ab701c9c6c023 [query_vars_changed:WP_Query:private] => 1 [thumbnails_cached] => [allow_query_attachment_by_filename:protected] => [stopwords:WP_Query:private] => [compat_fields:WP_Query:private] => Array ( [0] => query_vars_hash [1] => query_vars_changed ) [compat_methods:WP_Query:private] => Array ( [0] => init_query_flags [1] => parse_tax_query ) )

IS Series “You are already logged in” Error

Summary

“You are already logged in” appears when attempting to log into an IS Series station. This typically happens when the browser restarts or closes without properly logging out of the IS Series station.

 

Solution

Power cycle the IS Series station you are attempting to login to. The message should no longer be displayed.

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