NWP_Query Object ( [query] => Array ( [post_type] => kb [post__not_in] => Array ( [0] => 37794 ) [tax_query] => Array ( [0] => Array ( [taxonomy] => kbtopic [field] => slug [terms] => programming-ixg-series ) ) [posts_per_page] => 4 [orderby] => rand ) [query_vars] => Array ( [post_type] => kb [post__not_in] => Array ( [0] => 37794 ) [tax_query] => Array ( [0] => Array ( [taxonomy] => kbtopic [field] => slug [terms] => programming-ixg-series ) ) [posts_per_page] => 4 [orderby] => meta_value_num menu_order [error] => [m] => [p] => 0 [post_parent] => [subpost] => [subpost_id] => [attachment] => [attachment_id] => 0 [name] => [pagename] => [page_id] => 0 [second] => [minute] => [hour] => [day] => 0 [monthnum] => 0 [year] => 0 [w] => 0 [category_name] => [tag] => [cat] => [tag_id] => [author] => [author_name] => [feed] => [tb] => [paged] => 0 [meta_key] => [meta_value] => [preview] => [s] => [sentence] => [title] => [fields] => [menu_order] => [embed] => [category__in] => Array ( ) [category__not_in] => Array ( ) [category__and] => Array ( ) [post__in] => Array ( ) [post_name__in] => Array ( ) [tag__in] => Array ( ) [tag__not_in] => Array ( ) [tag__and] => Array ( ) [tag_slug__in] => Array ( ) [tag_slug__and] => Array ( ) [post_parent__in] => Array ( ) [post_parent__not_in] => Array ( ) [author__in] => Array ( ) [author__not_in] => Array ( ) [search_columns] => Array ( ) [meta_query] => Array ( [relation] => OR [0] => Array ( [key] => mkb_tax_order_5708 [compare] => EXISTS ) [1] => Array ( [key] => mkb_tax_order_5708 [compare] => NOT EXISTS ) ) [order] => ASC [ignore_sticky_posts] => [suppress_filters] => [cache_results] => 1 [update_post_term_cache] => 1 [update_menu_item_cache] => [lazy_load_term_meta] => 1 [update_post_meta_cache] => 1 [nopaging] => [comments_per_page] => 50 [no_found_rows] => [taxonomy] => kbtopic [term] => programming-ixg-series ) [tax_query] => WP_Tax_Query Object ( [queries] => Array ( [0] => Array ( [taxonomy] => kbtopic [terms] => Array ( [0] => programming-ixg-series ) [field] => slug [operator] => IN [include_children] => 1 ) ) [relation] => AND [table_aliases:protected] => Array ( [0] => wp_term_relationships ) [queried_terms] => Array ( [kbtopic] => Array ( [terms] => Array ( [0] => programming-ixg-series ) [field] => slug ) ) [primary_table] => wp_posts [primary_id_column] => ID ) [meta_query] => WP_Meta_Query Object ( [queries] => Array ( [0] => Array ( [key] => mkb_tax_order_5708 [compare] => EXISTS ) [1] => Array ( [key] => mkb_tax_order_5708 [compare] => NOT EXISTS ) [relation] => OR ) [relation] => OR [meta_table] => wp_postmeta [meta_id_column] => post_id [primary_table] => wp_posts [primary_id_column] => ID [table_aliases:protected] => Array ( [0] => wp_postmeta [1] => mt1 ) [clauses:protected] => Array ( [wp_postmeta] => Array ( [key] => mkb_tax_order_5708 [compare] => EXISTS [compare_key] => = [alias] => wp_postmeta [cast] => CHAR ) [mt1] => Array ( [key] => mkb_tax_order_5708 [compare] => NOT EXISTS [compare_key] => = [alias] => mt1 [cast] => CHAR ) ) [has_or_relation:protected] => 1 ) [date_query] => [queried_object] => WP_Term Object ( [term_id] => 5708 [name] => Programming [slug] => programming-ixg-series [term_group] => 0 [term_taxonomy_id] => 5708 [taxonomy] => kbtopic [description] => [parent] => 5694 [count] => 9 [filter] => raw [term_order] => 3 ) [queried_object_id] => 5708 [request] => SELECT SQL_CALC_FOUND_ROWS wp_posts.ID FROM wp_posts LEFT JOIN wp_term_relationships ON (wp_posts.ID = wp_term_relationships.object_id) LEFT JOIN wp_postmeta ON ( wp_posts.ID = wp_postmeta.post_id ) LEFT JOIN wp_postmeta AS mt1 ON ( wp_posts.ID = mt1.post_id AND mt1.meta_key = 'mkb_tax_order_5708' ) WHERE 1=1 AND wp_posts.ID NOT IN (37794) AND ( wp_term_relationships.term_taxonomy_id IN (5708) ) AND ( wp_postmeta.meta_key = 'mkb_tax_order_5708' OR mt1.post_id IS NULL ) AND ((wp_posts.post_type = 'kb' AND (wp_posts.post_status = 'publish' OR wp_posts.post_status = 'acf-disabled'))) GROUP BY wp_posts.ID ORDER BY wp_postmeta.meta_value+0 ASC, wp_posts.menu_order ASC LIMIT 0, 4 [posts] => Array ( [0] => WP_Post Object ( [ID] => 36649 [post_author] => 23 [post_date] => 2021-04-22 20:57:49 [post_date_gmt] => 2021-04-23 03:57:49 [post_content] => Use the following steps to replace a once-working IXGW-(T)GW Gateway Adaptor within a functioning system. These steps assume the system configuration file is available. [mkb-info]Mobile app registration QR codes do not need to be reissued when the IXGW-GW is replaced. [/mkb-info]
  1. Within Support Tool, select App Integration > Manual IXG Cloud Server and Gateway Sync.
  2. Select the IXGW-GW gateway and click the Delete information from Gateway and IXG Cloud Server button.
  3. Connect the new IXGW-GW to the network and wait until the bootup process is complete.
  4. On the top menu, select Connection > Association Settings. Scroll to the bottom of this page and remove the association from the old IXGW-GW.
  5. Associate the new IXGW-GW.
  6. Upload settings to all stations by going to Connection > Upload Settings.
  7. Select App Integration > Upload Settings to the IXG Cloud Server. Enter the existing cloud server ID and password.
  8. Once the status light on the new IXGW-GW is solid green, select App Integration > Manual IXG Cloud Server and Gateway Sync. 
[post_title] => Replacing an IXGW-(T)GW Gateway Adaptor [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => replacing-an-ixgw-gw-gateway-adaptor [to_ping] => [pinged] => [post_modified] => 2025-04-10 09:58:48 [post_modified_gmt] => 2025-04-10 16:58:48 [post_content_filtered] => [post_parent] => 0 [guid] => https://aiphone.local/kb/replacing-an-ixgw-gw-gateway-adaptor/ [menu_order] => 0 [post_type] => kb [post_mime_type] => [comment_count] => 0 [filter] => raw ) [1] => WP_Post Object ( [ID] => 37036 [post_author] => 18 [post_date] => 2021-08-14 20:26:34 [post_date_gmt] => 2021-08-15 03:26:34 [post_content] => See attached PDF. [post_title] => Adding an IXGW-LC to a System [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => adding-an-ixgw-lc-to-a-system [to_ping] => [pinged] => [post_modified] => 2025-03-13 10:26:23 [post_modified_gmt] => 2025-03-13 17:26:23 [post_content_filtered] => [post_parent] => 0 [guid] => https://aiphone.local/kb/adding-an-ixgw-lc-to-a-system/ [menu_order] => 0 [post_type] => kb [post_mime_type] => [comment_count] => 0 [filter] => raw ) [2] => WP_Post Object ( [ID] => 37040 [post_author] => 18 [post_date] => 2021-08-14 20:29:36 [post_date_gmt] => 2021-08-15 03:29:36 [post_content] => See attached PDF. [post_title] => IXG-DM7-HID Settings [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => ixg-dm7-hid-settings [to_ping] => [pinged] => [post_modified] => 2025-03-13 10:26:23 [post_modified_gmt] => 2025-03-13 17:26:23 [post_content_filtered] => [post_parent] => 0 [guid] => https://aiphone.local/kb/ixg-dm7-hid-settings/ [menu_order] => 0 [post_type] => kb [post_mime_type] => [comment_count] => 0 [filter] => raw ) [3] => WP_Post Object ( [ID] => 37798 [post_author] => 18 [post_date] => 2024-04-05 21:30:01 [post_date_gmt] => 2024-04-06 04:30:01 [post_content] => This guide covers how to configure two-way video between an IXG-DM7-HID(A) entrance station and a master or guard station. [post_title] => Two-Way Video with the IXG-DM7-HID(A) [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => two-way-video-with-the-ixg-dm7-hida [to_ping] => [pinged] => [post_modified] => 2025-04-30 08:22:28 [post_modified_gmt] => 2025-04-30 15:22:28 [post_content_filtered] => [post_parent] => 0 [guid] => https://aiphone.local/kb/two-way-video-with-the-ixg-dm7-hida/ [menu_order] => 0 [post_type] => kb [post_mime_type] => [comment_count] => 0 [filter] => raw ) ) [post_count] => 4 [current_post] => -1 [before_loop] => 1 [in_the_loop] => [post] => WP_Post Object ( [ID] => 36649 [post_author] => 23 [post_date] => 2021-04-22 20:57:49 [post_date_gmt] => 2021-04-23 03:57:49 [post_content] => Use the following steps to replace a once-working IXGW-(T)GW Gateway Adaptor within a functioning system. These steps assume the system configuration file is available. [mkb-info]Mobile app registration QR codes do not need to be reissued when the IXGW-GW is replaced. [/mkb-info]
  1. Within Support Tool, select App Integration > Manual IXG Cloud Server and Gateway Sync.
  2. Select the IXGW-GW gateway and click the Delete information from Gateway and IXG Cloud Server button.
  3. Connect the new IXGW-GW to the network and wait until the bootup process is complete.
  4. On the top menu, select Connection > Association Settings. Scroll to the bottom of this page and remove the association from the old IXGW-GW.
  5. Associate the new IXGW-GW.
  6. Upload settings to all stations by going to Connection > Upload Settings.
  7. Select App Integration > Upload Settings to the IXG Cloud Server. Enter the existing cloud server ID and password.
  8. Once the status light on the new IXGW-GW is solid green, select App Integration > Manual IXG Cloud Server and Gateway Sync. 
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Call Transfers with the IXG Series

This guide goes over different types of call transfers between IXG Series stations.

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