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Japan’s No.1 Intercom Systems Manufacturer

for Access Control and Surveillance

Aiphone Products

70+
Years

Of Industry Experience

50+%
Market Share

in Japan

AIPHONE is the leading intercom systems company in Japan.  We have been developing and manufacturing intercom systems for over 70 years,  and our market share in Japan has been more than 50% for many years.  We supply products to more than 70 countries with the support of subsidiaries and local distributors.

Offices

Shopping Malls

Schools

Airports

Applications

Our extensive lineup of products can be installed in a variety of facilities, with a diverse range of functions.

Railway Stations

Highways/
Toll Roads

Parking Facility

Factories

Police and Fire Stations

Correctional Facilities

Hospitals

Religious Facilities

Stadiums

Apartment Buildings

The World’s Largest Intercom Manufacturer

4 million pieces sold per year

To the global market

70+ countries

In our worldwide sales and supply network

Major Projects Across the World

White House

Washington DC

Eiffel Tower

Paris

Changi International Airport

Singapore

India Northeast Frontier Railway

India

Etihad Stadium

Manchester, UK

Mont Saint-Michel

Normandy, France

Are you looking for any
of these improvements?

Improvement

To enhance security at facilities with many entrances and exits, or requiring mass notification solutions

To communicate smoothly using video and voice in remote areas

To centralize several different security systems

To eliminate problems caused by server downtime

To save manpower or to manage unmanned facilities

AIPHONE Offers The Best Solution

Why AIPHONE?

  1. 1High quality products that meet Japan standards

  2. 2A wide variety of solutions for every type of facility or function

  3. 3Unlimited number of connections and unlimited distance

  4. 4Integration with other IP-based and third-party systems

  5. 5Highly waterproof, dustproof, and shockproof in accordance with IP65/IK08

  6. 6Low-cost installation and operations with no need for servers, and is space-saving and highly durable

  7. 7Can be seamlessly linked to mobile devices

Examples of Popular Applications

Commercial Facilities and Offices

All-in-one system for internal communication and emergency assistance

Our systems enable mutual communication between commercial facilities and offices, combining emergency assistance functionality for parking areas, staircases, and toilets. Our all-in-one system configuration also enables support for outside lines.

Railways

All-in-one system for help points, communication between remote stations, and video surveillance

Our system can respond to calls and queries from ticket machines, ticket gates, and platforms with video monitoring. Communication between remote stations is also possible.

Schools

All-in-one system for door entry management, call transfer after hours, emergency paging, and announcements

The management of entry and exit points integrated with access control is possible. The system can also be used to enable teachers and staff members to easily communicate with one another. After-hours control for schools within the district can be performed at a central control site, and systems can be used for paging and school-wide announcements.

Parking Facilities

All-in-one system for emergency calls, remote control of distant parking spaces, and video surveillance

Our systems have audio communication and video identification, which allow for immediate response where assistance is needed. Crime prevention can be enhanced further through simultaneous installation of network cameras.

Highway Tunnels

Emergency help point system for tunnels and evacuation routes with integrated CCTV functionality

Our systems have rescue assistance stations to create a communication system for emergency and evacuation purposes. Use our unique system status functionality to create a robust and reliable communication network.

What Our Clients Say About Us

I’ve known of AIPHONE throughout my 40‑year security career and I’ve always known it to be a reliable product. We are extremely happy.

Manager of Security, Telecommunications, and Emergency Preparedness at a hospital U.S.

The first thing that comes to mind when you say AIPHONE is "quality." The second thing is its history and reliability. Unlike other technology companies, AIPHONE has a long history. Reliability is also important, as users of AIPHONE products know that they will never encounter a system error.

Sub-contractor, Turkey

AIPHONE products are user-friendly, easy to use, and suitable for a wide range of environments. They have very efficient equipment to meet the needs of the market and can give us the most convenient choice.

Construction company, U.S.

AIPHONE was the first company we worked with and we experienced good quality products and services. It is premium, reliable, secure, and easy to use.

Security Dealer, U.S.

Install AIPHONE's IX Series Peer‑to‑Peer IP Video Intercom to see customers clearly on a 7" touch screen and reach other attendants with station‑to‑station communication.

Security Manager at a railway company, Japan

The durability of the products is the best. I also like how easy it works, the installation is class A. The good thing was how satisfied the owner of the project was with the product.

Security Dealer, Dominican Republic

When we install an AIPHONE system we can walk away confident that it is going to work. AIPHONE has been our go‑to intercom system for over 20 years.

Owner of a systems integration company, U.S.

The villa intercom outdoor unit can be extended more than 300 meters with long distance adaptor. Compatible with third-party CCTV camera, and both Surface mount and Flush mount outdoor stations are excellent for UAE's hot whether conditions.

System Integrator,UNITED ARAB EMIRATES

Contact us to find more information about AIPHONE

Our local staff in your country will contact you for more flexible customer support.

Contact Us

Key features of Our Systems

Our systems enable what conventional intercom systems cannot, by supporting IP networks to meet the needs of a wide range of clients

Unlimited number of units can be connected

We offer high scalability for facilities of all sizes. For example, our systems can be installed in large areas with many entrances and exits, such as commercial facilities and housing complexes.

No wiring distance limitations

Our systems can facilitate management of large sites and remote locations. LAN and VPN connections enable implementation over multiple interconnected networks and between remote locations, which allows for closed circuit communication and central control in large facilities, between corporate and satellite offices, and any type of application with multiple locations.

Centralization of multiple systems

By supporting IP networks, entrance/exit answering, video monitoring, reception, and emergency call systems can be centralized with no need to install multiple systems, which in turn reduces installation and training costs.

Server-less configuration that saves space, construction, and costs

There is no need for a dedicated server—simply connect the units to Power over Ethernet (PoE) switches. This has the additional benefit of eliminating the risk of system downtime due to server malfunction.

Japan Standard Quality

We engage in the overall process from design, development, sales, and aftersales services. Our skilled Japanese engineers are deployed to smart factory production sites to ensure quality control, and inspect the final products to make sure they are up to our high standards.

High durability in accordance with IP65 and IK08

Our products are suitable for use from -40°C to +60°C, with dustproof and waterproof protection rating of IP65* (dust- and jet-proof type), and a shockproof protection rating of IK08*. Our products are available and extremely usable in both hot and cold environments.
*Only some products are supported.

Flexible system construction through API disclosure

We offer high scalability for facilities of all sizes. For example, our systems can be installed in large areas with many entrances and exits, such as commercial facilities and housing complexes.

Door phone with non-contact call function for Corona environment

We offer high scalability for facilities of all sizes. For example, our systems can be installed in large areas with many entrances and exits, such as commercial facilities and housing complexes.

About Us

Name

AIPHONE CO., LTD.

Established

1948

Listed Market

Tokyo Stock Exchange(Prime Market)/
Nagoya Stock Exchange(Premier Market)

Headquarters

Nagoya, Aichi, Japan

Market Coverage

over 70 countries

Employees

around 2,000

Awards & Certifications

Please contact us and our local support team will answer all your questions

Feel free to contact us to schedule a consultation or just request product information.

Notes Before Submitting Inquiries

Please only submit an inquiry after having consented to the following terms. Please be advised that if you do not consent to the following terms, we may not be able to respond to your inquiries and/or questions.

  • We may use the personal information provided by you to respond to your inquiries and/or questions.
  • Our affiliated companies and/or outsourcing contractors may use the personal information provided by you within the purposes of use set forth above. In addition, we may provide the personal information provided by you to local distributors in the area in which you reside.
  • You may make a request for disclosure, notification of purposes of use, correction, addition, deletion, cessation of use, or cessation of provision to third parties for your own personal information. Please make such request in writing, referring to the procedures for written requests for disclosure, etc.
  • We may respond to your inquiries and/or questions in writing. Therefore, if you do not provide us with accurate personal information, we may not be able to respond to your inquiries and/or questions.
  • Since the contents of our response are addressed to you only, please refrain from diverting and/or derivatively using the contents for any other purposes, whether in whole or in part.
  • If you would like to see our policy regarding the handling of our clients’ personal information in general, please refer to our “Privacy Policy”.
Aiphone Co., Ltd. Privacy Policy

Aiphone Co., Ltd. Privacy Policy

Aiphone Co., Ltd. (the “Company”) recognizes the importance of the personal information of individuals, including our customers, and handles such personal information in accordance with the following policies.

1. Basic Policy on the Protection of Personal Information

  1. The Company shall comply with the laws and regulations, the guidelines established by the government or administrative authorities and other rules concerning the protection of personal information and the corporate ethics of the Company.
  2. As part of its personal information protection system, the Company shall assign a person in charge to manage personal information (a personal information protection manager) and clarify the management framework of the Company. In addition, the Company shall ensure that all officers and employees recognize the importance of, and comply with, the Company’s internal rules concerning personal information protection.
  3. The Company shall only handle the personal information of a person within the scope of the purposes of utilization clearly shown to such person. The Company shall not disclose or provide personal information to any third parties, except in cases where the person has agreed thereto or such disclosure is based on the laws or regulations or other justifiable grounds.
  4. The Company shall endeavor to keep personal information accurate and up-to-date, and shall take appropriate safety measures to prevent or correct, as necessary, the illegal access to, leakage, loss or destruction of personal information.
  5. The Company shall respond in an appropriate manner, pursuant to the laws and regulations, to any inquiries, complaints, consultations and requests for disclosure from a person concerning the personal information of such person.
  6. The Company shall establish and maintain a personal information protection management system taking the above into consideration, and shall endeavor to continuously improve such system.

2. Purposes of Utilization of Personal Information and Handling within such Purposes of Utilization

The Company shall collect, hold and utilize the personal information that it already holds and/or collects hereafter within the purposes described below:

  1. To provide services concerning the Company’s products and/or services, including, without limitation, planning, development, research, purchase, manufacture, sales, construction, repair, and inspection;
  2. To provide and/or exchange information concerning the Company’s products and/or services;
  3. To respond to or discuss questions and/or inquiries; *1
  4. To plan, operate and provide follow-up services concerning exhibitions, events and seminars;
  5. To utilize the same for market research (questionnaires, investigations, etc.) and analysis, planning and improvement of products, and sales and marketing activities;
  6. To utilize the same for recruiting activities and personal management and labor relations;
  7. To provide and/or exchange information to/with the Company’s shareholders and other investors; and
  8. To utilize the same for internal information exchanges and intra-company training with respect to the above, and other activities incidental or related to the above.
  9. *1 The contents of calls between you and the Company’s call centers (i.e. repair centers and customer counseling centers) may be recorded in order for the Company to understand exactly what your concerns are and to avoid missing any of your requests.

3. Safety Measures

The Company shall endeavor to keep personal information accurate and up-to-date, and shall take appropriate safety measures to prevent or correct, as necessary, any illegal access to, or leakage, loss or destruction of personal information.

4. Supervision over Contractors

The Company may outsource the handling of personal information to a third party when utilizing personal information for the purposes of utilization. In such case, the Company shall assess and select a third party, enter into a confidentiality agreement, and oversee the third party as necessary.

5. Provision to a Third Party

The Company shall not disclose the personal information of a person to any third party without such person’s consent. However, the Company may provide personal information to a third party in cases where:

  1. The person has agreed;
  2. The Company outsources to a third party, within the purposes of utilization, catalogue dispatching, information provision, product planning or development, purchase, manufacture, sales, repair, inspection, data management or other services;
  3. The Company’s outsourcing contractor responds to questions or inquiries from customers;
  4. The Company promotes its services in collaboration with a third party;
  5. Other cases where the Company provides personal information to its outsourcing contractor within the scope necessary to achieve the purposes of utilization;
  6. The handling of personal information is pursuant to the laws and regulations; or
  7. The handling of personal information is necessary for the protection of the life, limb, or property of an individual and where it is difficult to obtain the consent of such person.

6. Use of Statistically Processed Data

The Company may, based on the collected personal information, create statistical data which shall be processed in a manner that cannot identify any individual. The Company may use such statistical data without limitation.

7. Inquiries and Requests for Disclosure

With respect to the personal information provided by a person to the Company, the Company will, based on laws and regulations concerning personal information protection, appropriately respond to such person’s request for disclosure, correction, suspension of use, or deletion of his/her personal information or opinions, inquiries, complaints or consultations. To submit a request, etc., please contact the department to which you provided personal information or any branches or business offices near you, or please contact the inquiry desks below.

Inquiry Desk for Personal Information Support Desk for Personal Information Disclosure Requests

For shareholder information stated in the Company’s shareholder registry, please contact the Stock Transfer Agent Department, Mitsubishi UFJ Trust and Banking Corporation, which is the Company’s transfer agent.

Please note that the Company will confirm the identity of the person making the inquiry or request for disclosure, etc.

8. Continuous Improvement

The Company may revise this privacy policy as necessary to protect personal information and to comply with the laws and regulations, guidelines and other rules concerning personal information protection. In order to implement such policy, the Company shall establish a personal information protection management system, and shall implement and maintain the same through intra-company training and internal audits. Furthermore, the Company shall continuously improve the personal information protection management system in order to respond to various changes, including, without limitation, changes in personal information and how to handle such information and the environment surrounding the Company.


Koji Kato

President (Representative Director)

Aiphone Co., Ltd.


Enacted: August 1, 2011

Revised: April 1, 2019

  • If you are below the age of 16, please only submit inquiries after obtaining consent from your parents or guardians.
  • Please note that we will respond to inquiries made on Saturdays, Sundays, public holidays, or during the year-end, new-year holidays, or on company holidays on the following business day.

Contact Us

Welcome to AIPHONE

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